Privacy Policy

Website: rixinskincare.com
Last updated: July 28, 2026

Rixin Skincare respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit rixinskincare.com, submit an inquiry or request for proposal, upload project materials, communicate with our team, or otherwise interact with our private label skincare and custom formulation manufacturing services.

This Privacy Policy also explains the privacy choices and rights that may be available to you depending on where you are located.

1. Who We Are

Rixin Skincare is a business-to-business skincare manufacturing website operated by Rixin Cosmetics.

Owner and Data Controller:
Rixin Cosmetics
Rixin Building, No.1 Futian Road, Xiangzhou District, Zhuhai, Guangdong, China

Contact email: info@rixinskincare.com

For privacy questions or requests, contact us using the email address above.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through rixinskincare.com and related communications with Rixin Skincare, including:

Website visits and interactions
Contact forms and request-a-proposal forms
Email, telephone, messaging, and other business communications
Product development, formula, sample, packaging, testing, documentation, quotation, and production discussions
Files and project materials submitted through the website or sent to our team
Website analytics, security, fraud prevention, and technical logs

This website is intended primarily for business visitors, including brand owners, founders, importers, distributors, retailers, ecommerce businesses, consultants, and other professional buyers. It is not intended for children.

3. Personal Information We Collect

The personal information we collect depends on how you interact with us.

Information You Provide Directly

When you contact us, submit a form, request a proposal, upload a file, or communicate with our team, we may collect:

Name
Company or organization name
Job title, role, or department
Business email address
Telephone number, WhatsApp number, or other messaging contact
Country or region
Company website and business information
Target market and sales channel
Product category, product format, and SKU information
Formula requirements and ingredient preferences
Packaging, decoration, label, and artwork requirements
Estimated order quantity and target price information
Testing, documentation, certification, and compliance requirements
Target launch date and project timeline
Sample, quotation, production, and logistics information
Files, images, briefs, specifications, artwork, formulas, messages, and other materials you choose to provide

Please do not submit government identification numbers, financial account credentials, health records, or other highly sensitive personal information through ordinary website forms unless we specifically request it through an appropriate channel.

Information Collected Automatically

When you visit the website, we and our service providers may automatically collect limited technical and usage information, such as:

IP address and approximate location derived from it
Browser type and version
Device type and operating system
Language and time zone settings
Referring website or source
Pages viewed and links selected
Date, time, and duration of visits
Form and security events
Cookie identifiers and similar technical data
Server, error, security, and diagnostic logs

Information From Third Parties

We may receive limited personal or business contact information from:

Referral partners and professional contacts
Trade shows, directories, and business platforms
Email, CRM, form, analytics, hosting, and communication providers
Social media or professional networking platforms when you contact us through those services
Your colleagues, agents, consultants, distributors, or other representatives

If you provide personal information about another person, you confirm that you are authorized to provide it and that the person has received any notice required by applicable law.

4. How We Use Personal Information

We may use personal information to:

Respond to inquiries and requests
Review whether a proposed project fits our manufacturing scope
Prepare preliminary product, formula, packaging, testing, documentation, sample, and quotation discussions
Communicate about project requirements, samples, revisions, approvals, production planning, and follow-up
Verify contact details and maintain business records
Provide customer service and technical support
Manage website forms, file submissions, and business communications
Prevent spam, fraud, abuse, unauthorized access, and security incidents
Operate, maintain, troubleshoot, and improve the website
Measure website performance and understand general visitor activity
Improve our services, content, forms, and user experience
Send relevant B2B updates or marketing communications where permitted
Establish, exercise, or defend legal rights
Comply with applicable legal, regulatory, accounting, tax, recordkeeping, and lawful disclosure obligations

We do not use website inquiry data to make decisions that produce legal or similarly significant effects through solely automated processing.

5. Legal Bases for Processing

Where applicable data protection law requires a legal basis, we may rely on one or more of the following:

Consent: when you voluntarily submit information, choose optional cookies, request communications, or otherwise give consent.
Pre-contractual steps or contract: when processing is necessary to respond to your request, evaluate a project, prepare a quotation, or perform a business agreement.
Legitimate interests: when processing is reasonably necessary for B2B communication, customer service, website operation, security, fraud prevention, recordkeeping, service improvement, and appropriate business development, provided those interests are not overridden by your rights.
Legal obligation: when processing is necessary to comply with applicable laws, regulations, lawful requests, or recordkeeping duties.
Legal claims and protection of rights: when processing is necessary to establish, exercise, or defend legal rights or protect people, property, systems, or business interests.

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

6. Website Forms and Anti-Spam Protection

Our website forms may use Cloudflare Turnstile or a similar security service to distinguish legitimate submissions from automated abuse. The service may process technical and interaction data needed to operate the security check and validate a submission.

A successful website submission may be transmitted to our email, spreadsheet, CRM, file storage, or other business systems so that our team can review and respond to it.

Submitting a form does not create a contract, require us to accept a project, or guarantee that we will provide a quotation or other response.

7. Cookies and Similar Technologies

Rixinskincare.com may use cookies, local storage, tags, pixels, and similar technologies for purposes such as:

Operating essential website functions
Remembering privacy or cookie preferences
Protecting forms and website security
Measuring website performance and visitor activity
Understanding how visitors find and use the website

Strictly necessary technologies may operate without consent where permitted by law. Where consent is required, optional analytics or similar technologies should be activated only after you make a choice through the available consent mechanism.

You can also manage cookies through your browser settings. Blocking some technologies may affect website functionality.

8. Analytics and Service Providers

We may use service providers to host, secure, operate, measure, and support the website and our business communications. Depending on the website configuration, these providers may include:

Cloudflare for hosting, network security, website delivery, serverless functions, and Turnstile form protection
Google Analytics 4 or similar analytics services
Google Tag Manager or similar tag-management services
Email, spreadsheet, CRM, and form-processing services
Cloud storage and file-transfer services
Website development, maintenance, and technical support providers
Professional advisers, laboratories, packaging suppliers, logistics providers, or other project-support providers when relevant to an inquiry

These providers may process information under their own service terms and privacy notices. We seek to use providers that offer appropriate contractual, technical, and organizational safeguards.

9. How We Disclose Personal Information

We do not sell personal information for money.

We may disclose personal information to:

Rixin personnel involved in sales, customer service, formulation, packaging, design, sourcing, quality, testing, documentation, production, logistics, finance, administration, or technical support
Affiliates and related business operations that support the inquiry or project
Hosting, security, analytics, email, CRM, storage, form, and IT service providers
Formula, raw-material, packaging, testing, certification, documentation, logistics, legal, accounting, and professional service providers where reasonably necessary for the inquiry or project
Government, regulatory, law-enforcement, judicial, or other authorities when required by law or a valid legal process
Parties involved in protecting our rights, users, systems, property, or business interests
A buyer, successor, adviser, or other relevant party in connection with a merger, restructuring, financing, asset transfer, or similar business transaction

We do not authorize service providers to use personal information for unrelated purposes. Each provider remains subject to its own legal obligations and contractual terms.

10. International Data Transfers

Rixin Cosmetics is based in China and serves international business visitors. Personal information may therefore be transferred to, stored in, or accessed from China and other countries where we or our service providers operate.

Those countries may have privacy laws that differ from the laws in your location. Where required, we use appropriate measures intended to protect international transfers, which may include contractual safeguards, transfer assessments, consent, or another lawful transfer mechanism.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods or criteria may depend on:

The duration and status of an inquiry, quotation, project, or business relationship
Whether information is needed to respond to follow-up questions or avoid duplicate project work
Contractual, warranty, quality, testing, complaint, traceability, accounting, tax, customs, and legal requirements
Security, fraud-prevention, backup, and technical-log requirements
Applicable limitation periods and the need to establish, exercise, or defend legal claims
Your consent and communication preferences

Unsuccessful or inactive inquiry records may be deleted or anonymized after a reasonable period. Project, transaction, quality, regulatory, or accounting records may need to be kept longer where required by law, contract, or legitimate business needs.

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely restrict it.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, accidental loss, alteration, misuse, or disclosure.

These measures may include access controls, secure hosting, anti-spam protection, limited internal access, account security, backups, monitoring, and service-provider controls.

No website, email system, cloud service, or transmission method can be guaranteed to be completely secure. You should avoid sending highly confidential information through ordinary email or website forms when a more secure method is appropriate.

13. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request confirmation of whether we process your personal information
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information
Request restriction of certain processing
Object to certain processing, including direct marketing
Withdraw consent where processing is based on consent
Request data portability where applicable
Opt out of certain sale, sharing, targeted advertising, or profiling activities where applicable
Appeal a refusal of a privacy request where applicable
Lodge a complaint with a competent data protection or privacy authority

These rights are not absolute and may be subject to legal exceptions. We may need to verify your identity and authority before completing a request.

To submit a privacy request, email info@rixinskincare.com. Please include enough information for us to identify the relevant records and understand your request.

Authorized agents may submit requests where permitted by law, but we may require proof of authorization and identity verification.

14. EEA, UK, and Swiss Visitors

If you are located in the European Economic Area, the United Kingdom, or Switzerland, Rixin Cosmetics generally acts as the controller of personal information collected through rixinskincare.com unless another arrangement is stated in writing.

You may have rights of access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. You may also complain to the data protection authority in the country where you live, work, or believe an infringement occurred.

When personal information is transferred outside your region, we will use an available transfer mechanism or safeguard where required by applicable law.

If applicable law requires us to appoint a local representative, the representative’s details will be made available through this page or another appropriate notice.

15. California and Other U.S. State Privacy Notices

This section applies only where a U.S. state privacy law applies to Rixin Cosmetics and to the relevant processing activity.

Categories of Personal Information

We may collect the following categories of personal information:

Category	Examples
Identifiers	Name, email address, telephone number, online identifiers, IP address
Business and professional information	Company, role, business contact details, target market, inquiry information
Commercial information	Product interests, quotation discussions, sample and order-related communications
Internet or network activity	Website interactions, browser information, device information, cookie and log data
Approximate geolocation	General location inferred from IP address
Submitted content	Messages, files, product briefs, artwork, specifications, and other materials you provide
Inferences	General business interests inferred from your inquiry or website activity

We collect these categories from you, your representatives, website technologies, service providers, referral sources, and business platforms. We use and disclose them for the purposes described in this Privacy Policy.

We do not knowingly collect sensitive personal information for the purpose of inferring characteristics about an individual. Please do not submit sensitive personal information unless it is necessary and specifically requested.

We do not sell personal information for money. We do not knowingly sell or share the personal information of individuals under 16 years of age.

We do not currently use personal information for cross-context behavioral advertising. If our practices change in a way that triggers a legal right to opt out of sale, sharing, or targeted advertising, we will provide the required notice and choice mechanism.

Where required by law and technically supported, we will process recognized browser-based opt-out preference signals in accordance with applicable requirements.

State Privacy Rights

Subject to applicable law, residents may have rights to know, access, correct, delete, obtain a copy of, or opt out of certain processing of personal information, and to receive equal service without unlawful discrimination for exercising those rights.

Submit requests to info@rixinskincare.com.

16. Marketing Communications

Where permitted, we may send relevant B2B communications about our manufacturing services, capabilities, resources, or project opportunities.

You may opt out of marketing communications at any time by using the unsubscribe method provided or contacting us. Opting out of marketing does not prevent us from sending non-marketing messages about an inquiry, quotation, sample, project, transaction, security issue, or legal matter.

17. Third-Party Websites and Embedded Content

The website may contain links to third-party websites, social media pages, maps, videos, documents, or other external resources. Third parties control their own services and privacy practices.

We are not responsible for third-party content, security, availability, or privacy practices. Review the relevant third party’s privacy notice before providing information to it.

18. Children’s Privacy

Rixinskincare.com is a B2B website and is not directed to children under 16. We do not knowingly collect personal information from children through the website.

If you believe a child has submitted personal information to us, contact info@rixinskincare.com so that we can review and take appropriate action.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, service providers, business practices, or legal requirements.

When we update it, we will change the “Last updated” date at the top of this page. Material changes may also be communicated through the website or another appropriate method.

20. Contact Us

For questions, complaints, or privacy requests, contact:

Rixin Cosmetics / Rixin Skincare
Rixin Building, No.1 Futian Road, Xiangzhou District, Zhuhai, Guangdong, China
Email: info@rixinskincare.com